Refund policy

RETURN & REFUND POLICY

UniqueSwimwear

Version: July 2026

At UniqueSwimwear, we want you to be happy with your purchase. If your item is not the right fit, you may request a return within 14 days after the delivery date.

To be eligible for a return, the following conditions must be met:

Return Conditions

  1. Items must be returned in their original condition with all original tags attached and the hygiene seal or protective liner still in place.
  2. Items must not be worn, washed, altered or damaged.
  3. Items must be free from any marks, including but not limited to:
  • makeup;
  • deodorant;
  • perfume;
  • fake tan;
  • sweat;
  • stains;
  • or any other substances.
  1. Swimwear may only be briefly tried on over underwear to check the fit and size.
  2. Items must be returned in the original packaging where reasonably possible to protect the product during return shipping.

We cannot accept returns that do not meet the above requirements.

Hygiene Policy

Due to hygiene reasons, swimwear can only be returned if the hygiene seal or protective liner has not been removed or damaged.

Items that have been worn in water, used beyond fitting, or returned without the hygiene protection cannot be accepted.

This does not affect any mandatory consumer rights under applicable law.

How to Request a Return

To request a return, please contact us within 14 days after receiving your order:

Email: customerservice@uniqueswimwear.nl

Please include:

  • your order number;
  • your name;
  • the item(s) you wish to return.

Returns sent without prior contact may not be accepted.

Return Shipping Costs

Customers are responsible for the cost of returning items unless otherwise required by applicable law.

We strongly recommend using a tracked shipping service, as UniqueSwimwear cannot be responsible for return packages lost during transport.

Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return conditions.

If your return is approved:

  • your refund will be processed within 14 days;
  • the refund will be issued to the original payment method;
  • the product price and standard delivery costs will be refunded where required by law.

Additional costs, such as express shipping upgrades, are not refundable.

Damaged or Incorrect Orders

If you receive a damaged, incorrect or incomplete order, please contact us within 48 hours after delivery.

Please provide:

  • your order number;
  • a description of the issue;
  • clear photos of the product and packaging.

We will review the situation and provide an appropriate solution.

Exchanges

If you would like to exchange an item, please contact us within 14 days after delivery.

Exchanges are only possible if:

  • the item meets all return conditions;
  • the item is available in stock.

If the requested item is unavailable, a refund may be offered instead.

Non-Returnable Items

Returns cannot be accepted for:

  • items that have been worn or used;
  • items without hygiene protection where applicable;
  • personalised or custom-made items;
  • gift cards.

Contact Information

UniqueSwimwear
Amsterdam, The Netherlands
KvK: 90025016

Email: customerservice@uniqueswimwear.nl
Website: www.uniqueswimwear.nl

Return & Refund Policy – UniqueSwimwear
Version: July 2026